Unifyr Support
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Recent activity by Unifyr Support-
Re-authenticating a Social Media Connection
In Social Settings, you authorize Unifyr One to post to your social media accounts. It is important to re-authenticate when prompted to ensure no disruption in service.Some social media platforms p...
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Editing/Personalizing a Scheduled Social Post
If a social post has been scheduled for delivery by you or the supplier that provided it, you can continue to update and personalize the post until its due date. Note Suppliers may set restriction...
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Setting the Theme
You have the option to decide whether to display your partner portal in light or dark mode: Light mode is better for readability in bright environments, and can sometimes improve reading comprehe...
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Approving Scheduled Social Posts for Publishing
You may have specified that you want to approve scheduled social posts from your supplier before they're published to your social media accounts. Configure your Requires Approval / Auto-Publish pre...
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Changing the Language of your Portal
If your supplier offers translations of your portal, your portal settings allow you to change the language in which it is displayed. Notes Your supplier decides if this is possible, and decides ...
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Unscheduling Scheduled Social Posts
There is no way to unschedule a social post that has a scheduled date and time for publish. Delete the post and create a new scheduled version. For more information, see: Deleting Scheduled Social...
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Deleting Scheduled Social Posts
If your supplier has given a social post a scheduled date for publishing, they'll appear in your Upcoming Posts list along with any posts you've activated and scheduled yourself. If you don't want ...
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Getting Help
Your partner portal provides two options for you to get help from the platform: Contact Support Support Portal Access the options by clicking on your initials in the top navigation bar.Contact Supp...
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Forgotten your password?
If you’ve forgotten your password for the partner portal, you can click the Forgot password? option on the login page. Enter your email address, and check the I’m not a robot security option. Cl...
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Creating your own Social Posts
You can create, schedule, and publish your own posts across any of your linked social media accounts. Note Social media posts that you create do not require approval. Creating a Social Post Gene...