In Social Settings, you authorize UnifyrONE to post to your social media accounts. It is important to re-authenticate when prompted to ensure no disruption in service.
Some social media platforms periodically require re-authentication of the connection. The time frame varies by platform. Facebook and LinkedIn require re-authentication every 60 days, for example.
When your social media account needs to be re-authenticated, you will see an alert when logging in to your Social Settings page.
To re-authenticate a social media account:
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Click on your initials in the top right corner of the window. Choose Social Settings.
- Locate the account that needs to be authenticated. It displays a Reauthenticate button.
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Click Reauthenticate. This will connect with the social media account via API.
The steps to re-authenticate are not the same for all social media accounts. Follow the on-screen prompts to re-connect your portal account to the social media account.
- Once the social account is connected, the screen returns to the Social Settings page. The Reauthenticate button disappears once the account is authenticated.