Unifyr Support

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  • Lead Details

    Click on a lead in the Registered Leads page to access its details. In the details view, you have access to this information:Lead SummaryDealsLead StatusContact InformationLead InformationAdditiona...

  • Generating a Quote for Customers

    Once you've registered a deal in your partner portal, you may be able to download a PDF quote for it.  Notes Your supplier needs to enable quote generation on your portal. If enabled, the option m...

  • Registering a New Lead with your Supplier

    You can register a new lead via the Leads page in your portal: Navigate to your Leads page. Click Register New Lead. Complete the Lead Registration form for your new lead. Your supplier decid...

  • Editing a User's Profile

    Administrators can edit the profile for any user in your organization.If you're not an Administrator, you can update your own profile in My Profile.To update a user's profile: Click on your initia...

  • Creating a New Contact

    You can add a new contact to your Contacts list. This allows you to capture basic information about a person, include them in your marketing communications, and store related information as you int...

  • Changing a User's Role

    Administrators can change any user's role.If you're not an Administrator, you can update your own profile from My Profile.To update a user's role: Click on your initials in the top right corner of...

  • About Social Media

    Social media provides you with the means to build, mix, and promote business engagement with supplier- and partner-generated social content. Social content comes in many forms (audio, text, video, ...

  • Importing Contacts

    Your portal supports bulk uploads of contacts.  A quick way to add contacts is to upload a contact list from a file. The file must be in XLS, XLSX, TXT, or CSV format, and a maximum size of 5MB. We...

  • Giving Feedback on AI-Generated Responses

    Note Ask IQ may make mistakes, so review important information carefully. You can use the icons to give feedback about responses from Ask IQ. When you've received a response from Ask IQ, click...

  • Deleting a User's Account

    Administrators can delete the account of any user in your organization.To delete a user account: Click on your initials in the top right corner of the portal window, then choose Account Settings. ...