Creating a New Contact

You can add a new contact to your Contacts list. This allows you to capture basic information about a person, include them in your marketing communications, and store related information as you interact with them.

1. Navigate to your Contacts page.

2. Click Create New Contact.

   

3. In the Create New Contact form, fill in the fields as required. Your supplier decides what information they want you to collect - your contact form may look different to the one shown below. Required fields are indicated with a red asterisk *.

   Email Address is mandatory and is used as the unique identifier for the contact. Note: role-based email addresses such as admin@, sales@, etc. should be avoided. 

   Note

   It is not good practice to register your own email, or that of your colleagues, as a lead. Your supplier may have implemented a restriction that prevents you from doing this.

4. Click Create. The contacts is added to the Contacts list.

What are role based email addresses?

Role-based email addresses (like admin@, help@, sales@, leads@) are email addresses that are not associated with a particular person, but rather with a company, department, position or group of recipients. They are not generally intended for personal use, as they typically include a distribution list of recipients. Here are some common role-based addresses (note: this is not a definitive list):

• abuse@
• accounting@
• admin@
• auctions@
• billing@
• contact@
• contactus@
• events@
• finance@
• help@
• law@
• leads@
• list@
• mail@
• marketing@
• noc@
• noreply@
• office@
• postmaster@
• pr@
• purchasing@
• recipients@
• sales@
• webmaster@