Administrators can change any user's role.
If you're not an Administrator, you can update your own profile from My Profile.
To update a user's role:
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Click on your initials in the top right corner of the portal window, then choose Account Settings.
- Go to the Manage Users tab in the Settings area. This opens a list of all current users in your partner account.
- Click on the required user, to open their entry for edit.
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Assign the required role by selecting it in the Roles field.
The field may have a different name in your form.
- Click Save.