Unifyr Support

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  • Approving Scheduled Social Posts for Publishing

    You may have specified that you want to approve scheduled social posts from your supplier before they're published to your social media accounts. Configure your Requires Approval / Auto-Publish pre...

  • Changing the Language of your Portal

    If your supplier offers translations of your portal, your portal settings allow you to change the language in which it is displayed.  Notes Your supplier decides if this is possible, and decides ...

  • Unscheduling Scheduled Social Posts

    There is no way to unschedule a social post that has a scheduled date and time for publish. Delete the post and create a new scheduled version. For more information, see: Deleting Scheduled Social...

  • Deleting Scheduled Social Posts

    If your supplier has given a social post a scheduled date for publishing, they'll appear in your Upcoming Posts list along with any posts you've activated and scheduled yourself. If you don't want ...

  • Getting Help

    Your partner portal provides two options for you to get help from the platform: Contact Support Support Portal Access the options by clicking on your initials in the top navigation bar. Contac...

  • Forgotten your password?

    If you’ve forgotten your password for the partner portal, you can click the Forgot password? option on the login page. Enter your email address, and check the I’m not a robot security option. Cl...

  • Creating your own Social Posts

    You can create, schedule, and publish your own posts across any of your linked social media accounts. Note Social media posts that you create do not require approval. Creating a Social Post Gene...

  • Content Guidelines for Social Posts

    Follow these guidelines when managing social posts: Supported Platforms Facebook, LinkedIn, X (Twitter)  Character Limits Facebook - 60000 LinkedIn - 3000 X - 280 Accepted Image Filetype...

  • Content/Formatting/Display Options for Marketing Content

    In the WYSIWYG Editor for marketing content, there are three areas you can use to configure your content and layout. Content - elements that represent different types of content in the page, e.g....

  • Schedule for Auto-Published Social Posts

    If you select to auto-schedule your social post, it will publish according to the schedule below. Times are based on the timezone configured in your Company Profile. Monday 9:00 - 9:30 AM 1:00 -...