Unifyr Support

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  • About Accounts for Deal Registration

    Accounts are end customer records that suppliers add to their partner program database to facilitate deal management. Your supplier may be supporting the use of customer accounts as part of their d...

  • Sharing Customized Collateral via Social Media

    You can share a PDF or video that you've customized via social media. You create a social post, which will include a link to the asset. Note You must have at least one social media account linked ...

  • AI Agent for Deals

    Your portal may include AI-powered agents that can help you with your daily tasks: if some of the basic event analysis and notification workload is automated with agents, your users have more free ...

  • Lead Details

    Click on a lead in the Registered Leads page to access its details. In the details view, you have access to this information:Lead SummaryDealsLead StatusContact InformationLead InformationAdditiona...

  • Generating a Quote for Customers

    Once you've registered a deal in your partner portal, you may be able to download a PDF quote for it.  Notes Your supplier needs to enable quote generation on your portal. If enabled, the option m...

  • Registering a New Lead with your Supplier

    You can register a new lead via the Leads page in your portal: Navigate to your Leads page. Click Register New Lead. Complete the Lead Registration form for your new lead. Your supplier decid...

  • Editing a User's Profile

    Administrators can edit the profile for any user in your organization.If you're not an Administrator, you can update your own profile in My Profile.To update a user's profile: Click on your initia...

  • Creating a New Contact

    You can add a new contact to your Contacts list. This allows you to capture basic information about a person, include them in your marketing communications, and store related information as you int...

  • Giving Feedback on AI-Generated Responses

    Note Ask IQ may make mistakes, so review important information carefully. You can use the icons to give feedback about responses from Ask IQ. When you've received a response from Ask IQ, click...

  • Get Started with Onboarding IQ

    Onboarding IQ is an onboarding progress tracker, which your supplier can enable to give you continuous task recommendations, guidance, and encouragement until you’re ready to start working confiden...