Re-authenticating a Social Media Connection

In Social Settings, you authorize Unifyr One to post to your social media accounts. It is important to re-authenticate when prompted to ensure no disruption in service.

Some social media platforms periodically require re-authentication of the connection. The time frame varies by platform. Facebook and LinkedIn require re-authentication every 60 days, for example.

When your social media account needs to be re-authenticated, you will see an alert when logging in to your Social Settings page.

To re-authenticate a social media account:

1. Click on your initials in the top right corner of the window. Choose Social Settings.

    

2. Locate the account that needs to be authenticated. It displays a Reauthenticate button.

3. Click Reauthenticate. This will connect with the social media account via API.

   The steps to re-authenticate are not the same for all social media accounts. Follow the on-screen prompts to re-connect your portal account to the social media account.

4. Once the social account is connected, the screen returns to the Social Settings page. The Reauthenticate button disappears once the account is authenticated.