Important
- New partner accounts must typically accept the Unifyr Terms and Conditions (T&Cs) within 30 days of their first user (any role) logging in to the partner portal. Failure to do so may result in a suspended account.
- Additionally, you may have a set of T&Cs that your supplier requires you to accept before participating in their channel program. It is presented to all new partners and partners must accept before being allowed to access the partner portal. Partners will also be asked to accept when a new version has been uploaded.
The Terms and Conditions of Service ensure that Unifyr and our customers meet the high standard of data privacy protection introduced by the EU General Data Protection Regulation (GDPR). You can see the complete documents on our Terms of Service page.
Note about Sensitive Partner Data
Sensitive data (such as names of accounts/leads/social media contacts) that a partner inputs into the platform does not get shared with the supplier. Suppliers are able to see aggregated metrics relating to a partner’s use of the platform, for example, the number of social posts that a partner executed; but are unable to see identifiable information unless a partner chooses to share that data with them, for example, by registering a lead. This is set out in our terms of service. The wording sets out that a Customer will only process this data if a Partner shares the data with them.
Partners will be shown the Terms and Conditions, either on first login or on first login after supplier T&Cs have been updated. Acceptance of T&Cs differs for Unifyr T&Cs and supplier T&Cs:
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Unifyr T&Cs - any user of any role can accept them on behalf of the whole partner organization
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Supplier T&Cs - there are three options for partners to accept supplier T&Cs (if the supplier provides them) - the supplier decides which method to use:
The supplier may also give partners the option to opt in to supplier communications on their first login. Or, they may have requested that acceptance of T&Cs automatically opts partners in to receiving messages from them. Reach out to them for clarification.
The Administrator accepts the T&Cs on behalf of all users
The Administrator user for the account must accept the T&Cs.
Non-Administrator users can either select Continue to the application (without accepting the T&Cs) or Alert Account Administrator:
- Continue to Application - they can use the partner portal until the deadline for the Administrator to accept the T&Cs has passed.
- Alert Account Administrator - an email is sent to the account Administrator, advising them that they must accept the T&Cs on behalf of the partner organization.
Any single user accepts the T&Cs on behalf of all users
The first user in a new account to log in to the portal, or the first one in an existing account to log in after the supplier T&Cs have been updated, is asked to agree to the T&Cs on behalf of the organization. Once they've confirmed, no further request is made to any other user.
Every user must approve the T&Cs themselves
Every user, including the Administrator, sees the checkbox on their login screen to confirm that they accept the T&Cs.